Process:
When selling a SKIOLD product with an User Agreement (software license), SKIOLD Sales, SKIOLD SAS or SKIOLD Partner uses the configurator at skioldpartner.com to select the necessary services / User Agreements and calculate the price.
Once the configuration has been completed and the End-user information has been added, the transfer to Group Aftermarket takes place automatically, when ordering in the configurator. The order and the transfer is now complete and an order confirmation will be sent.
When Group Aftermarket receives an order for a configuration, they ensure that Order Management creates the agreement in Dynamics AX and completes an annual invoicing until the agreement is cancelled.
Likewise, Group Aftermarket ensures the transfer of the task in cases where the User Agreement requires installation or programming.
Group Aftermarket maintains the Aftermarket portfolio and develops Aftermarket products, including User Agreements.
Invoicing:
All administration and invoicing of User Agreements (software licenses) in SKIOLD Group, will be anchored in SKIOLD A/S.
In areas covered by SKIOLD SAS, Invoicing will be done from SKIOLD A/S via SKIOLD SAS to End-user or via local Partner.
In all other areas, invoicing will be done directly from SKIOLD A/S to End-user or via Partner.
SKIOLD SAS or Partners will in all cases be invoiced from SKIOLD A/S, and must afterwards invoice End-user, in areas they are covering.
When SKIOLD A/S invoices SAS or Partner, the End-User information and possibly Partner information appears on the invoice from SKIOLD A/S
